Frequently asked questions
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A Christian app for praying together, wherever you are. Worship, scripture and prayer points move together on every phone. Host a live devotion for your family or group, or join one free. Daily devotionals, Verse of the Day, Bible plans, guided prayer, prayer rooms and chains, podcasts, worship music and testimonies keep your daily walk going.
Using DevotionHubYes. Devotionals, Verse of the Day, free Bible plans, guided prayer, prayer rooms and 24-hour prayer chains, podcasts and worship music, testimonies, streaks and joining any live devotion are free. Pro adds hosting, listening to devotionals, AI prayer plans and prayer points, premium Bible plans and templates, and saved verses, reminders and streak insights. Pro is £4.99 a month or £39.99 a year.
Using DevotionHubOpen the app → Tap Sign Up → Enter your email or phone number → Create a password → Verify your details.
Using DevotionHubTap “Forgot Password” on the login screen and follow the reset link sent to your email.
Using DevotionHubEveryone installs DevotionHub and makes a free account first. Then open the invite or the link the host shared. If you’re not on the guest list, ask to join and the host will let you in. Guests never need a subscription.
Using DevotionHubTap the Devotionals tab on the home screen to browse topics.
Using DevotionHubGo to Prayer Room → Submit Prayer Request → Choose private or public.
Using DevotionHubYes. Tap the Bookmark or Save icon on any devotional or scripture.
Using DevotionHubYou can access previously saved devotionals and notes offline. Internet is needed for new content.
Using DevotionHubGo to Profile → Edit Profile to update your details.
Using DevotionHubGo to Settings → Notifications to enable or disable reminders.
Using DevotionHubCheck device notification settings, app permissions, and your internet connection.
Using DevotionHubGo to Settings → Help & Support → Report an Issue.
Using DevotionHubUse the Contact Support button or email support@devotionhub.com.
Using DevotionHubYes, tap the Share icon to send via WhatsApp, SMS, or social media.
Using DevotionHubJoin prayer rooms and 24-hour prayer chains, gather in a live devotion and raise a hand to pray aloud, or host one with Pro. You can also add friends so you can cheer each other on.
Using DevotionHubOpen Explore and choose Music or Podcasts, then tap Play. You can also build your own playlists.
Using DevotionHubOpen Testimonies in the app and share how God answered your prayers. You can read and be encouraged by others’ testimonies too.
Using DevotionHubYour daily streak grows on each day you complete all three daily actions: the Verse of the Day, a devotional and prayer. You earn XP and badges along the way, and friends can see your streak and XP if you turn on Show me on leaderboards.
Using DevotionHubYou decide: private (only you and the people you choose) or public.
Using DevotionHubYes. Sign in on any device and your data syncs automatically.
Using DevotionHubA devotion you gather for in real time. The host picks a template (family altar, prayer meeting, house fellowship, intercession or Bible study) and adds scripture and prayer points, as a one-off or repeating daily or weekly. Worship, scripture and prayer points move together on every phone. Raise a hand to pray aloud, mute when you need to and chat in the room; the host keeps the order.
Live devotions & ProYes. Everyone installs DevotionHub and creates a free account; there’s no browser join.
Live devotions & ProUp to 25 people, for up to 75 minutes.
Live devotions & ProNo. Live devotions aren’t recorded or broadcast.
Live devotions & ProNo. Only the host needs Pro; everyone else joins free. If several of you want to host, the Family plan gives Pro to up to 6 adults on one bill, with a family altar.
Live devotions & ProPro for up to 6 adults on one bill, £69.99 a year. It adds a family altar: a standing weekly room the owner schedules, shown in each person’s own time zone, with a reminder 15 minutes before it starts. Only the owner hosts it; everyone with a seat joins. For how it differs from Pro, see “What is the difference between DevotionHub Pro and the Family plan?” in Family plan.
Live devotions & ProNo. Hosting is part of Pro, and guests always join free. Anything the host plays during the devotion, including premium content, is shared with everyone in the room.
Live devotions & ProPartly. Completing a devotional or prayer segment counts for that daily action. The Verse of the Day is always its own step.
Live devotions & ProTell DevotionHub what’s on your heart (anxiety, gratitude, a big decision) and it builds a prayer plan and prayer points around it. You review the plan before you begin. AI prayer plans are part of Pro.
Live devotions & ProPro is for gathering others. Host your own live rooms: one-off, daily or weekly. Listen to devotionals. AI prayer plans and prayer points written around what’s on your heart. Premium Bible plans and templates. Saved verses, reminders and streak insights. Pro is £4.99 a month or £39.99 a year in the UK; prices in other countries are shown in the app.
Live devotions & ProYes: 7 days on yearly and 3 days on monthly. Start it from the upgrade screen in the app.
Live devotions & ProIn your App Store or Google Play subscriptions, before the renewal date.
Live devotions & ProOnly friends you’ve added, and only if you turn on Show me on leaderboards. Change it any time in Settings › Privacy & safety › Leaderboard & friends. Friends on DevotionHub are adults (18+).
Live devotions & ProLive devotions are for adults (18+).
Live devotions & ProNo. Members and guests join free; your leaders get host access through your church’s plan.
For MinistriesRooms hold up to 25 people on every ministry plan for now.
For MinistriesYes: the free app on iPhone or Android, with an account.
For MinistriesYes. Book a 10-minute demo room, or join “6am with Henry”, our open room at 6:00 UK on weekdays.
For MinistriesStop after night one for a full refund.
For MinistriesNo.
For MinistriesNot in 2026. Rooms are for adults.
For MinistriesYes, through the Zone Pilot.
For MinistriesOpen your ministry dashboard, go to Settings, then Billing, and choose Manage billing. Only the ministry owner or an admin can do this. Cancelling takes effect at the end of the period you have paid for. Your leaders keep hosting rooms until then. To cancel DevotionHub Pro or the Family plan, see “How do I cancel Pro?” in Live devotions & Pro.
Billing and plansMinistry plans: in your ministry dashboard, go to Settings, then Billing, and choose Manage billing. You can change your plan, update your card or Direct Debit and see your invoices there. DevotionHub Pro and the Family plan: change or update them where you bought them. For the App Store, that is your Apple subscriptions. For Google Play, it is your Google Play subscriptions. If you bought on the web, sign in and open devotionhub.com/pro/account.
Billing and plansMinistry plans: Stripe emails your receipt and invoice when you pay. VAT is calculated at checkout and shown before you pay. You can see your invoices again in Settings, then Billing, then Manage billing. DevotionHub Pro and the Family plan: UK prices include VAT, so the price you see is the price you pay. In the US and Canada, tax is added at checkout. App Store and Google Play purchases: Apple or Google sends the receipt. Ask them for a tax invoice. Web purchases of DevotionHub Pro or the Family plan: the receipt is in the email you were sent when you bought.
Billing and plansFor a ministry plan, Stripe asks for a tax number at checkout. To add or correct one later, open Settings, then Billing, then Manage billing, and edit your tax details. Any VAT due is shown before you pay. DevotionHub Pro and the Family plan: UK prices include VAT, so the price you see is the price you pay. In the US and Canada, tax is added at checkout.
Billing and plansMinistry plans: your plan stays active for 7 days after the first failed payment. We email the ministry owner and admins with a link to pay the invoice. If it is still unpaid after 7 days, you cannot start new rooms until you pay. A live room is never cut off, and your leaders, groups and members are kept. Pay the invoice and everything switches back on. If a Direct Debit fails, no money is taken and the plan is paused. Choose your plan again and pay by card. DevotionHub Pro: the store or payment provider tries again, and access carries on for 5 days after the failed payment. The Family plan: 7 days. If it is not resolved by then, access stops. Update your payment method in your store account, or on your plan page if you bought on the web.
Billing and plansMinistry plans: you get a full refund if you ask within 14 days of your first payment. After that, we do not refund part of a period. To ask, contact us from the support page and choose Billing. Refunds go back to the card or account you paid with, and usually reach your card in 5 to 10 working days. Founding Church pilot: if the first night fails on our side, you get a full refund. App Store and Google Play purchases: Apple or Google decides refunds. Use reportaproblem.apple.com for Apple, or the order history in your Google Play account. DevotionHub Pro and the Family plan bought on the web: contact us from the support page and choose Billing, and we will help.
Billing and plansIf we change a ministry plan’s price, we email the ministry owner and admins at least 30 days before it applies. Your plan keeps its current price until the date in that email, and you can cancel before then. For DevotionHub Pro and the Family plan bought in an app store, the store tells you about price changes.
Billing and plansIt is the same DevotionHub Pro or Family plan either way. The difference is where you manage it: a plan bought in the App Store or Google Play is managed there, and a plan bought on the web is managed on your plan page, devotionhub.com/pro/account. If you already have a plan, web checkout does not let you buy a second one, and you are not charged.
Billing and plansThere is no in-app switch yet. For now, cancel DevotionHub Pro, then buy the Family plan. To cancel Pro, see “How do I cancel Pro?” in Live devotions & Pro.
Billing and plansEach person installs the free DevotionHub app from the App Store or Google Play (devotionhub.com/download has both links) and makes an account with their name, email address, date of birth and a password. The Family plan is for adults, 18 and over, so every adult needs their date of birth on their profile. Someone under 18 can sign up with a guardian’s email address, and the guardian approves by email. Group rooms, including the family altar, are for adults. A young person can still use solo sessions. The plan owner buys the Family plan first, then invites each adult. See “How do I invite someone to my Family plan?”.
Family planThe family altar is a weekly room for your family to pray together. Only the plan owner sets it up and hosts it. In the app, go to Settings, then Subscription & payments, then Family plan. Under Family altar, choose a day and a time on your own clock, from 6:00 am to 10:00 pm, then tap Set up the family altar. It repeats every week. The card then shows the next time and an Open the family altar button. To change the time or what you pray through, edit the session as you would any other. It also appears as a card on Home for you and for everyone with a seat. The room only lets people in while the Family plan is active.
Family planOpen the Home card, Family altar, and tap Open. Or go to Settings, then Subscription & payments, then Family plan, and tap Open the family altar. You join with your seat, so there is no link to find and nobody has to let you in. If the owner has not started the room yet, you arrive in its lobby. The owner hosts; everyone else joins. If the card says the owner has not set up the family altar yet, ask them to. If you do not see the card at all, you may have lost your seat or the Family plan may have lapsed. Group rooms are for adults, so your date of birth must be on your profile.
Family planThe owner picks a day and time on their own clock. Everyone else sees that moment in their own time zone, for example “Sun 7:00 pm your time”. When your zone differs from the owner’s, their time shows beside it, for example “6:00 pm in London”. When clocks change on one side only, the time stays right. Your phone reminds you 15 minutes before each altar. The reminder reads “Family altar starts in 15 minutes”, with no names. To turn it off, use the Remind me 15 minutes before switch on the Family altar card. It is set on each phone separately. Reminders need notifications allowed for DevotionHub in your phone’s settings. They are refreshed when you open the app, so if the owner changes the time, open the app to pick up the new one.
Family planDevotionHub Pro is for one person: £4.99 a month or £39.99 a year in the UK. The Family plan is Pro for you and up to 5 other adults on one bill, £69.99 a year in the UK. Everything in Pro is in Family. Family adds a family altar: a standing weekly room that the owner schedules and everyone with a seat joins. Family is billed yearly and has no free trial. Prices in other countries are shown in the app or at checkout. You do not need either plan to join a room. Guests join free, and only the person hosting needs Pro. Someone who already has their own DevotionHub Pro can still take a seat on your plan.
Family planIn the app, go to Settings, then Subscription & payments, then Family plan, and tap Invite an adult. The app makes a one-time link and opens your phone’s share sheet, so you can send it in any messaging app. The link works for 7 days and for one person. If you close the share sheet without sending it, the seat goes back to you.
Family planYou and up to 5 other adults, so 6 adults on one bill. Each of them gets DevotionHub Pro. When every seat is taken or has an invite waiting, the button reads All seats are taken. Someone who already has their own DevotionHub Pro can still accept a seat. Their own plan keeps running until they cancel it. Someone who owns a Family plan, or already has a seat on another one, cannot join.
Family planInstall DevotionHub and sign in, then tap the link you were sent again. Tick I confirm I am 18 or over, and tap Accept my seat. Seats are for adults, 18 and over. If you have not added your date of birth to your profile, the app asks you to first. If you see “This invite isn’t valid any more”, the link has been used, has expired after 7 days or was cancelled. Ask the plan owner for a new one.
Family planTo leave: open Settings, then Subscription & payments, then Family plan, and tap Leave Family plan. You lose the Family plan’s DevotionHub Pro straight away. To remove someone, the plan owner opens the same screen and taps Remove beside their name. To cancel an invite that has not been used, tap Cancel. The person removed loses DevotionHub Pro straight away.
Family planEveryone keeps DevotionHub Pro until the end of the period you have paid for. After that, the adults on your plan lose it. Their seats stay, and Pro comes back for them if the plan renews. We do not email the adults when you cancel, so it is kind to tell them.
Family planPayment takes you to a page that says your church is set up. Choose Set up your first room to open the set-up wizard. See “How does the ministry set-up wizard work?” for the steps. Your receipt and VAT invoice come from Stripe by email. If the page says it is still setting up, wait a few minutes and refresh. You do not need to pay again. If it is still not ready, contact us.
Ministry helpAfter you pay, the set-up wizard walks you through four steps. You can skip any step and come back to it: a Finish setting up your church card on your ministry dashboard shows what is done, skipped or still to do, and its Continue set-up button reopens the wizard. Your progress is saved. 1. Your first room. Choose a kind of room, such as morning prayer, midweek prayer or a cell group, and create it. The wizard gives you its join link, a QR code and a message you can paste into your WhatsApp group. 2. Try your room on a second phone. This makes a test room. See “How do I try a room on a second phone?” 3. About your church. Add a short description for your ministry page. 4. Invite your leaders. Enter an email address for each leader and send the invitation. Only the ministry owner or an admin can use the wizard. Your church needs an active plan before you can create a room.
Ministry helpIn the set-up wizard, choose Make a test room. It is a real room with its own link, so you see what your members see before you tell anyone. It starts a few minutes after you make it and is set to run for 30 minutes. 1. On your own phone, open the DevotionHub app and start the Test room from your sessions. 2. On a second phone, open the test room’s link, or scan its QR code, and tap to join. 3. Check that you can see and hear the room, then go back to the wizard and choose I have tried it. A test room is not counted as one of your church’s rooms, and it is left out of your rooms held and attendance totals. If you reload the page in the middle of this step, the wizard makes a new test room. You can skip the step and make a test room later.
Ministry helpMinistry rooms hold up to 25 people for now, on every plan. Larger room sizes are not available yet.
Ministry helpA leader is someone who can start and schedule rooms for your ministry. Leaders do not need DevotionHub Pro to host for you. You get 5 on Ministry Starter, 15 on Ministry Standard and 40 on Ministry Large. Owners and admins count towards the number. The ministry owner or an admin invites people by email, either in the last step of the set-up wizard or from Team management in the ministry dashboard. Leaders are invited by email only. The leader gets an email with a link that works for 7 days. They do not need an account yet: they install the app, sign in with the email address you invited and accept. The invitation uses a seat only when they accept, and sending a new one to the same address replaces the earlier link. Group leaders count too: making someone a group leader gives them a seat if they do not have one. If you reach your number of leaders, upgrade your plan or free a seat.
Ministry helpIn the app, create a room as usual. If you hold a seat for a ministry, the screen has a Run this for row: choose your ministry instead of Personal. Then set the room to repeat daily or weekly. For a prayer group, open the group and tap Schedule a room. Everyone in the group can join it.
Ministry helpOpen the room in the app, open its menu and choose Join link and QR code. You can copy the link or show the QR code on your screen. Only the ministry owner, an admin or a leader with a seat for that ministry can do this. The link stays the same and always leads to the live or next room, so it does not expire. If it gets passed around too far, tap Rotate link. The old link and QR code stop working straight away.
Ministry helpMembers install the free DevotionHub app and make an account. Then they open your link or scan your QR code. Rooms are for adults. The link’s page shows whether the room is live, coming up or full, with the time in the visitor’s own time zone. If the link opens the web page instead of the app, they install the app and tap the link again. If the host has open link joining on, members go straight in once the room is running. Otherwise they ask to join and the host lets them in.
Ministry helpMinistry owners and admins create a group in the app: open Settings, then My groups, and tap Create a group. Choose a name and a type: Cell, Prayer team, House fellowship or Other. Members join with the group’s link or QR code. Leaders cannot add people by name, and anyone removed from a group cannot rejoin with the link. A group can have up to 3 leaders, and they must already lead your ministry. How many groups you can have depends on your plan. Archiving a group frees a place.
Ministry helpMinistry owners and admins see them in the ministry dashboard, under Attendance: totals, a week-by-week table for the last 8 weeks, a download of the totals and a list of each room. Weeks run Monday to Sunday, UK time. We show totals, not names. When fewer than 5 people were in a room, the count reads fewer than 5. A person’s name only appears if they turned on Share my attendance with my church, which is off unless they choose it, and only in rooms of 5 or more.
Ministry helpMinistry owners and admins with a verified email address get one email a week, at 7am UK time on Monday. It covers the Monday to Sunday week before. Nothing is sent for a week with no rooms. It shows rooms held, total attendance, how many different people came, the average per room, the change on the week before, your busiest rooms and a breakdown by group. It never includes names. Each person can stop the email with the link at the bottom. To change the day it is sent, or to turn it off for your ministry, contact us.
Ministry helpYes. Group rooms are for adults, 18 and over. The app asks for a date of birth, and someone with no date of birth on their profile, or under 18, cannot host or join a group room. A young person can still use solo sessions. Prayer groups and cells are adults only too, whichever way someone joins, and group leaders must be adults. Under-18s cannot create or manage a ministry. When you buy, you confirm your named safeguarding lead and that only adults host your rooms. Rooms are not recorded or broadcast. In a room, you can report a person or a message from the app. In a ministry’s rooms, the report goes to that ministry’s safeguarding inbox and to the DevotionHub team. If the report is about someone who can read that inbox, such as the ministry’s owner or an admin, it goes to the DevotionHub team only, so it never reaches the person it is about. On a ministry’s join page, the Report this ministry link opens an email to us. To raise a safeguarding concern, use the contact page with the topic set to Safeguarding. If someone is in immediate danger, contact the emergency services first.
Ministry helpNo. There is no application or document check to start. Your ministry becomes active when your first payment is confirmed, and the page you land on after paying says when it is ready. Rooms hold up to 25 people for now. Publishing content to the DevotionHub library is a separate process with its own application. See “How do I become a verified publisher?” in For publishers. If your ministry still shows as setting up after a few minutes, contact us. You do not need to pay again.
Ministry helpYes. Book a 10-minute demo room from the contact page, or join “6am with Henry”, our open room at 6:00 UK on weekdays.
Ministry helpIn the app, go to Settings, then Account removal, then Delete account. You confirm by typing the date of birth on your profile. It happens straight away. Your account and profile are removed and you are signed out on every device. Records that show you agreed to marketing emails are kept as proof of consent, as our privacy policy explains. Deleting your account does not cancel a subscription. Cancel it first in your App Store or Google Play subscriptions, or on your plan page if you subscribed on the web. If you are the owner of a Family plan, the adults on it keep DevotionHub Pro until the end of the paid period. If you cannot get into the app, email support@devotionhub.com.
Account and privacyAny verified author, ministry, church, or Christian organization that creates devotionals, sermons, prayers, teachings, or media content for discipleship and spiritual growth.
For publishersCreate a Publisher Account → Submit ministry/author details → Upload sample content → Pass content review → Get approval.
For publishersDevotionals (with a Bible reading, reflection and guided prayer), podcasts such as sermons and teachings, and worship music you own or have licensed.
For publishersYes. All content is reviewed for quality, doctrine, and formatting before going live.
For publishersUse the Publisher Portal to create entries, add tags, upload images, and schedule publishing.
For publishersYes. You can set publish dates and times.
For publishersText: DOCX, TXT, MD · Images: JPG, PNG · Audio: MP3
For publishersYes. You can update text, images, and tags. Some updates require re-review.
For publishersYes. Invite your team and give each person a role. You can also create custom roles with exactly the permissions they need.
For publishersCategories = content type, Groups = broad themes, Tags = specific keywords for search.
For publishersNot yet. Monetization may be available in future versions for approved partners.
For publishersYes. No harmful doctrine, hate speech, politics, ads, inappropriate language, or misleading content.
For publishersPublishers can view analytics such as views, saves, shares, and engagement.
For publishersYes, but deleted content is removed from user libraries. Some deletions may require admin review.
For publishersPublishers retain full copyright. DevotionHub only has permission to display content.
For publishersNot as a series yet. You can write devotionals ahead and schedule each day’s release.
For publishersYes. Verified ministries can request one with logo, bio, links, and content list.
For publishersEmail publishers@devotionhub.com or use the Publisher Portal support page.
For publishers